Quality Guarantee
2 Years Guarantee
When you purchase a Myrna Lim handcrafted jewel you are making a wise investment. We are committed to satisfying our customers and guarantee against defects in workmanship for a period of 2 YEARS starting from the original date of purchase. If the jewel turns out to be defective under normal use anytime within the 2 years, we will repair the item free of charge.
Conditions and Exclusions
– The warranty does not cover damages arising from accidents or misuse.
– Moreover, any alteration, service or repair performed by any party other than Myrna Lim is not guaranteed.
– Please read our Product Care Guidelines in our FAQs section.
Certificate of Origin
We hereby certify that all stones inserted in Duchess Lace Jewels are genuine white diamonds and handset by microscope. They have been purchased from legitimate sources which are not involved in funding conflicts. Duchess Lace Jewellery diamonds are truly in compliance with United Nations Resolutions.
Hand made jewellery
All Duchess Lace Jewels are completely embroidered by hand with needle and tweezers following the concept of the traditional Needle lace technique. It is real lace work which does not involve the intervention of machinery.
Take good care
As for all precious possessions, we kindly remind you to treat your accessory with tender loving care. Do not hesitate consulting our Jewellery Care page to read our care recommendations.